Cookie policy

1. Cookies

A cookie is a small file that is stored on your computer or mobile device. It has a unique ID allocated to your device and allows the website to remember your actions and choices (such as location, language, font size and other display settings) as time goes on. This means that you do not have to re-enter information every time you visit the website or navigate between pages. Cookies can also help to personalise your browsing experience.

Not all cookies contain personal information, but if they do, we will treat the information as personal data in accordance with our Privacy Statement. We also treat cookie information as personal data if it is linked to your account or other contact details.

2. Types of cookies

There are two main categories of cookies: persistent cookies and session cookies. Persistent cookies are stored on your device until they are manually or automatically deleted. Session cookies are stored on your device until you close your browser and then they are automatically deleted.

3. Why do we use cookies?

In general, there are several reasons why we use cookies:

  • Cookies are essential for the website to work and to allow you to use the services we offer.
  • Cookies collect data about the use and performance of our website. We use this information to improve our online products and services.
  • The cookies we use personalise and improve your experience on our website. These cookies store information about your preferences, such as font size, language, and screen resolution.
  • Cookies placed by third parties are used to improve services (e.g., social media cookies) or for advertising purposes.
  • Details of the types of cookies we use are set out below.

Strictly necessary cookies

They are necessary for the website to function and cannot be turned off. They are usually only set in line with the actions you take that make up a service request (privacy preferences, signing in, filling in forms, etc.). You can set your browser to block these cookies or to warn you about them, but in this scenario, certain parts of the website will not work.

Analytical and performance cookies

They allow us to count visits and traffic sources to assess and improve the performance of our website. They show which pages are more popular and which are less popular, and how visitors move around the site. If you do not accept these cookies, we will not know when you have visited our website and will not be able to monitor its performance.

Personalisation cookies

These cookies allow us to recognise your computer and welcome you to our site without requiring you to sign in again each time you visit. These cookies are not strictly necessary for the operation of the website, but they do improve your experience. We will always ask for your consent before placing these cookies. You may withdraw your consent at any time. Cookies enable improved website functionality and personalisation. They may be set by us or by third parties whose services we have added to our websites. If you do not accept these cookies, some or all services may not work properly.

Third-party cookies

These cookies are placed on our website by third parties on our behalf. These cookies allow us to create personalised ads on other websites based on information relating to you, such as how often you visit our website. Our websites may contain cookies from third-party services, such as social media (e.g., from the website, when you click 'Share on Facebook', a Facebook cookie is placed in your browser).

We do not provide personal information to third parties who place cookies on our website. However, third parties may assume that users who take actions or click on personalised advertisements or content posted on our website are part of the group targeted by those advertisements or content. We do not have access to or control over these cookies or other features that may be used by advertisers and third-party websites. The information practices of these third parties are not covered in our Cookie Notice. For more information on their privacy practices, please contact them.

These cookies are not strictly necessary for the operation of the website, and we will always ask for your consent before placing cookies. You may withdraw your consent at any time. See below for more information.

Our website may also use other technologies as described below.

Targeting cookies

They are used by our advertising partners on our website to create a profile of your interests and to show you relevant ads on other websites. They do not directly store personal information but work by uniquely identifying your browser and internet device. If you do not accept these cookies, you will experience less personalised ads.

4. Your preferences

Cookies placed on your device can be restricted, blocked, and even deleted. If you do so, you may not be able to access certain parts of our website and the website may assume that you have not visited it before, so you will be shown the Cookie Notice again and may be asked for your acceptance.

Our website has a tool to help you to manage cookies. This tool can be found under the link ‘Cookie Policy’. You can restrict or block cookies by changing your browser settings. To find out how to manage your cookie settings, check the relevant information in the help section of your browser.

5. How to get in touch with us

If you have any questions, comments, or complaints about cookies, do not hesitate to contact us.

Updated on 1 March 2023.